jobcen.pl
jobcen.pl · legal document

TERMS OF SERVICE

Service: JobCen (jobcen.pl). Effective from: 13 September 2026.

§ 1. General Provisions

  1. These Terms of Service set out the rules for the provision of services by electronic means through the website available in the jobcen.pl domain (hereinafter: “Service”), in accordance with Article 8(1)(1) of the Act of 18 July 2002 on the Provision of Services by Electronic Means.
  2. The Service Provider is PW MATYSART Michał Matysiak, ul. Warszawska 85/1, 26-617 Radom, Poland, NIP: 7981427077, REGON: 140583450, an employment agency entered in the National Register of Employment Agencies under number 27207, e-mail: office@jobcen.pl, tel. +48 508 196 803 (hereinafter: “Service Provider”).
  3. The User is any person using the Service (hereinafter: “User”). The Terms of Service apply both to representatives of companies seeking employees and to job candidates. Provisions written in the second person (“You”) are addressed to the candidate.
  4. The Terms of Service are made available free of charge before using the services, in a form enabling their download, storage and printing. The Service is available in several language versions; we make the Terms of Service available in each of them.

§ 2. Types and Scope of Services Provided by Electronic Means

  1. The Service Provider provides the following services by electronic means:
  1. making the Service content available - information about employment agency services, the employment of foreigners and the recruitment process;
  2. contact form for companies - enabling an employer to send an enquiry about the terms of cooperation;
  3. candidate application wizard - enabling a job seeker to send an application together with documents and to commission the Service Provider to search for work (§ 3);
  4. job search for the candidate - an employment placement service provided after the application is sent, under the rules set out in § 3.
  1. The Service Provider does not charge the User any remuneration or other amounts for the services covered by the Terms of Service.
  2. Using the contact form does not create any obligation to conclude any contract. Information presented in the Service does not constitute an offer within the meaning of Article 66 § 1 of the Civil Code, but an invitation to conclude a contract (Article 71 of the Civil Code). The terms of cooperation with an employer are set out in a separate contract.
  3. Sending an application is not the conclusion of an employment contract, does not guarantee employment or the presentation of the candidacy to any employer. Employment is decided by the employer, and the issuance of a work permit and visa is decided by the competent state authorities.
  4. The Service Provider does not discriminate against candidates, in particular on grounds of sex, age, race, ethnic origin, nationality, religion, worldview, disability, sexual orientation, political beliefs or trade union membership (Article 319 of the Act of 20 March 2025 on the Labour Market and Employment Services).
  5. The Service Provider does not apply a code of good practice within the meaning of Article 2(5) of the Act of 23 August 2007 on Counteracting Unfair Market Practices.

§ 3. Candidate Application and Job Search

  1. The application wizard guides you through the successive steps and collects the data indicated in the form: contact details, citizenship and country of residence, languages, occupations and experience, and - optionally - documents. Documents are optional; the application will also be accepted without them and they can be sent later.
  2. Conclusion of the contract. The job search contract is concluded at the moment the application is sent. We send confirmation of the conclusion of the contract together with the content of the Terms of Service to the e-mail address provided.
  3. Candidate database. By sending the application, you commission the Service Provider to search for work for you corresponding to the indicated occupations and experience. The Service Provider stores the application for the period selected by you in the form (6, 12 or 24 months from sending) and during that time contacts you when a job matching the application appears. The Service Provider presents the candidacy to an employer seeking employees in the indicated occupation at your request, providing only the data necessary for that presentation. Contact regarding the application itself is necessary for the performance of the service and takes place using the contact details provided in the application: at the e-mail address, and also at the telephone number (by telephone or SMS). Providing the e-mail address and telephone number also means consent to receive, at those details, job offers matching the application (Article 398(2) of the Act - Electronic Communications Law). Consent to offers may be withdrawn at any time by sending a message to office@jobcen.pl; its withdrawal does not stop contact regarding the application itself, but prevents the presentation of job offers. Commercial information about other services requires separate consent. The application is not an application for a specific offer. After the selected period expires, the application is deleted; the period is counted from the sending of the application and is not extended by confirmation of its being up to date - a new application means a new period. Copies of documents attached to the application are deleted after its review, regardless of the selected period.
  4. Time and manner of performance. The service consists in a diligent search for work during the selected period; the Service Provider does not undertake to present the candidacy within a specified time limit or to provide a specified number of offers. The contract does not impose any minimum obligations on you.
  5. Withdrawal from the contract. You have the right to withdraw from this contract within 14 days from the day of its conclusion, without giving any reason and without costs. It is sufficient to send us an unambiguous message to office@jobcen.pl or by post to the Service Provider's address. You may use the form in Annex 2 to the Terms of Service, but you do not have to. Annex 1 to the Terms of Service contains the full instruction on the right of withdrawal. After receiving your statement, we will promptly confirm it by e-mail.
  6. Resignation from the service. Irrespective of the right of withdrawal, you may at any time, without giving any reason and without costs, resign from further job search - by a message to office@jobcen.pl or by a link in our messages. Resignation ends our further activities and we delete your application. It does not revoke the presentation of the candidacy that we made earlier at your request - the employer who received it processes the data as a separate controller and independently considers your requests; we will pass on to it information about your resignation. We may retain the data necessary for settlement with that employer or for defence against claims to the necessary extent (Article 17(3)(e) GDPR), and data covered by a legal obligation - for the time required by law (Article 17(3)(b) GDPR). We will confirm receipt of the resignation by e-mail.
  7. File requirements: documents in JPEG, PNG or PDF format. The applicable size and number limits for files are given by the form while completing the application; as of 13 September 2026, this is JPG, PNG or PDF, up to 8 MB per file, at most 12 files, up to 48 MB in total. Lowering the limits below the indicated values requires an amendment to the Terms of Service.
  8. Upload only your own documents. Do not upload documents or data of other persons. Do not provide data about health, addictions, religion or criminal record - they are not needed; if your document contains such information, you may redact it before sending.
  9. The application is transferred to the Service Provider's recruitment system, in which further handling is carried out. The rules for processing personal data, including the content of statements made upon application, are described in the Privacy Policy.
  10. You are responsible for the truthfulness of the data provided. Providing data inconsistent with the facts may prevent further participation in the recruitment, and in the course of the legalisation procedure - may also result in refusal by the authorities.

§ 4. Technical Conditions

  1. To use the Service, the following are necessary: a device with access to the Internet, a web browser in the current version supporting HTML5 and CSS3, and - for the services referred to in § 2(1)(b)-(d) - an active e-mail address that is your own (not that of an intermediary or agent), because we send confirmations and messages about the application to it.
  2. The application wizard requires JavaScript to be enabled. If your browser does not support it, write to us at office@jobcen.pl - we will carry out the application by another route.
  3. The Service Provider informs that the use of services provided by electronic means involves typical risks of transmitting data over the Internet, in particular the risk of interception of transmission by unauthorised persons and the operation of malicious software. The Service Provider uses transmission encryption (HTTPS/TLS), and recommends that Users use up-to-date software and antivirus protection.
  4. The Service Provider contacts candidates only from addresses in the jobcen.pl domain and from the numbers provided in the Service.

§ 5. Conditions for Concluding and Terminating Contracts for the Provision of Services by Electronic Means

  1. The User is prohibited from providing content of an unlawful nature. In particular, it is prohibited to send content that infringes the law or the personal rights of third parties, offensive content, forged or altered documents, personal data of third parties without a legal basis, as well as taking actions that disrupt the operation of the Service, including automatically sending applications or enquiries.
  2. The contract for the provision of the service of making the Service content available is concluded at the moment the page is displayed and is terminated at the moment it is closed. It does not require registration or provision of data.
  3. The contract for the provision of the contact form service and the application wizard service is concluded at the moment their completion begins and is terminated at the moment of sending or at the moment of leaving the page without sending; unsent data does not reach the Service Provider. At the moment the application is sent, the job search contract is concluded (§ 3(2)), which you may terminate under the rules set out in § 3(5) and (6).
  4. The Service uses technical safeguards against abuse of forms, including limiting the number of applications and enquiries sent from one IP address at a given time and mechanisms detecting automatic sending. In the event of a breach of paragraph 1, the Service Provider may cease providing the service to the given User, including blocking access to the forms from the given IP address.

§ 6. Complaints and Liability

  1. Complaints concerning the operation of the Service and services provided by electronic means may be submitted to office@jobcen.pl or in writing to the Service Provider's registered office address, in any language in which we make the Service available.
  2. A complaint should contain the identification of the complainant (name and surname or name, correspondence address or e-mail address), a description of the irregularity and the date and circumstances of its occurrence.
  3. The Service Provider considers the complaint within 14 days of its receipt and informs of the result to the address from which the complaint was submitted. If consideration of the complaint requires obtaining additional information, the time limit runs from the day of obtaining it, of which the Service Provider informs the complainant.
  4. The Service Provider is liable for non-performance or improper performance of the contract under the rules of the Civil Code. The complaint procedure does not limit the User's rights under the provisions of law.

§ 7. Personal Data and Browser Data

The rules for processing personal data are described in the Privacy Policy. The rules for storing information in the User's browser are described in the Cookies Policy. Both documents are available in the Service and are made available free of charge.

§ 8. Final Provisions

  1. In the event of discrepancies between the language versions of the Terms of Service, in relation to a User who is a natural person, the wording more favourable to that User applies. In relations with entrepreneurs, the Polish version is the decisive version.
  2. In matters not regulated by the Terms of Service, Polish law applies, in particular the Civil Code, the Act on Consumer Rights, the Act on the Provision of Services by Electronic Means, the Act on the Labour Market and Employment Services and the provisions on the protection of personal data. The choice of Polish law does not deprive a User who is a consumer of the protection granted to him by the mandatory provisions of the law of the country of his habitual residence.
  3. A User who is a consumer may use out-of-court methods of complaint handling and pursuing claims, in particular the support of the district (municipal) consumer ombudsman, the provincial inspector of the Trade Inspection or an entity entered in the register kept by the President of the Office of Competition and Consumer Protection. Information about these procedures is available at https://polubowne.uokik.gov.pl. Use of them is voluntary.

§ 9. Amendments to the Terms of Service and Transitional Provisions

  1. The Service Provider reserves the right to amend the Terms of Service, in particular in the event of a change in the functionality of the Service or in legal provisions. The amended Terms of Service are effective from the day of their publication in the Service and do not apply to services performed before that day.
  2. The Terms of Service apply to applications sent from 13 September 2026. Applications sent earlier are handled under the terms that the candidate saw at the time of sending; the candidate may at any time resign from the service under the rules set out in § 3(6).

Annex 1. Instruction on the Right to Withdraw from the Contract

(wording of Annex No. 1 to the Act of 30 May 2014 on Consumer Rights, with substitutions; Article 13 of that Act)

Right to withdraw from the contract

You have the right to withdraw from this contract within 14 days without giving any reason.

The deadline for withdrawal from the contract expires after 14 days from the day of conclusion of the contract.

To exercise the right to withdraw from the contract, you must inform us (PW MATYSART Michał Matysiak, ul. Warszawska 85/1, 26-617 Radom, Poland, tel. +48 508 196 803, e-mail: office@jobcen.pl) of your decision to withdraw from this contract by an unambiguous statement (for example, a letter sent by post or e-mail).

You may use the model withdrawal form, but it is not obligatory. You may also complete and send the withdrawal form or any other unambiguous statement by electronic means to office@jobcen.pl. If you use this option, we will promptly send you confirmation of receipt of the information on withdrawal from the contract on a durable medium (for example, by e-mail).

To meet the deadline for withdrawal from the contract, it is sufficient for you to send the information concerning the exercise of your right to withdraw from the contract before the deadline for withdrawal from the contract expires.

Effects of withdrawal from the contract

The service is provided free of charge, so withdrawal does not involve the return of any payments or any costs. After withdrawal, the contract is considered not concluded, and we delete your application - subject to data that we must retain under the provisions described in the Privacy Policy.

Annex 2. Model Withdrawal from Contract Form

(this form should be completed and returned only if you wish to withdraw from the contract)